Go to Shepper
All Collections
Jobs & Photos
Jobs & Photos
A easy guide on how to navigate jobs and reports
+1
13 articles in this collection
Written by
Heather,
Yasmine Parmar,
Freddie
and 1 other
App update: retries unlocked
You’ll now be able to move on with your check even after having received a retry.
Written by
Yasmine Parmar
Updated over a week ago
How to take photos
Written by
Chris Pearson
Updated over a week ago
Reports
Stuck report
Reasons why your report won’t submit.
Written by
Chris Pearson
Updated over a week ago
My report is showing as 'Attempted'
Written by
Heather
Updated over a week ago
Submitting a report
What happens to the job report after I submit it?
Written by
Heather
Updated over a week ago
"Retry" messages
Why have I received a 'Retry' message?
Written by
Heather
Updated over a week ago
Review process
How long will my review take?
Written by
Heather
Updated over a week ago
Failed reports
When and why do we fail reports? Plus what you can do to avoid your reports failing
Written by
Freddie
Updated over a week ago
Jobs section
Cancelling a job
Wondering how to cancel a job? This will show you how.
Written by
Freddie
Updated over a week ago
Rescheduling a job
How can I reschedule a job?
Written by
Heather
Updated over a week ago
Jobs History
Where can your job history?
Written by
Chris Pearson
Updated over a week ago
Doing a job
Ace your Shepper checks: Interacting with a member of staff.
Here are our top tips on how to interact with a member of staff during a Shepper check.
Written by
Yasmine Parmar
Updated over a week ago
Why can't I start a new job after stopping my last one?
Written by
Heather
Updated over a week ago