Jobs & Photos

A easy guide on how to navigate jobs and reports

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14 articles in this collection
Written by Heather, Yasmine Parmar, Freddie and 1 other

App update: retries unlocked

You’ll now be able to move on with your check even after having received a retry.

Written by Yasmine Parmar
Updated over a week ago

How to take photos

Written by Chris Pearson
Updated over a week ago

Reports

Stuck report

Reasons why your report won’t submit.

Written by Chris Pearson
Updated over a week ago

My report is showing as 'Attempted'

Written by Heather
Updated over a week ago

Submitting a report

What happens to the job report after I submit it?

Written by Heather
Updated over a week ago

"Retry" messages

Why have I received a 'Retry' message?

Written by Heather
Updated over a week ago

Review process

How long will my review take?

Written by Heather
Updated over a week ago

Failed reports

When and why do we fail reports? Plus what you can do to avoid your reports failing

Written by Freddie
Updated over a week ago

Jobs section

Cancelling a job

Wondering how to cancel a job? This will show you how.

Written by Freddie
Updated over a week ago

Rescheduling a job

How can I reschedule a job?

Written by Heather
Updated over a week ago

Jobs History

Where can your job history?

Written by Chris Pearson
Updated over a week ago

Doing a job

Ace your Shepper checks: Interacting with a member of staff.

Here are our top tips on how to interact with a member of staff during a Shepper check.

Written by Yasmine Parmar
Updated over a week ago

L'Oréal - Letters of Authority

Here are the Letters of Authority that you will need to complete L'Oréal checks.

Written by Freddie
Updated over a week ago

Why can't I start a new job after stopping my last one?

Written by Heather
Updated over a week ago