In order to complete a L'Oréal check, you will need to show the store staff a letter of authority, which can be found below or within the Resources Section. The letter of authority explains that Shepper is authorised to complete checks in store on behalf of L'Oréal.

You will find below the Superdrug Letter if Authority that you will need to show the store manager when you arrive in store:


If you are new to Shepper, you might also find our guide to Identifying Yourself During Checks useful and remember, you can always contact support if you have any issues during a Shepper check.

When interacting with staff, most importantly, please stay safe, remain calm, and be polite! 🙂

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