In order to complete a L'Oréal check, you will need to show the store staff a letter of authority, which can be found below or within the Resources Section. The letter of authority explains that Shepper is authorised to complete checks in store on behalf of L'Oréal, you may also find a phone number for the store staff to call to confirm the visit, make sure to share it with them if present.

Generic L'Oréal Letter of Authority

Superdrug - Letter of Authority

John Lewis - Letter of Authority

House of Fraser - Letter of Authority

Boots - Letter of Authority

The Perfume Shop - Letter of Authority

Space NK - Letter of Authority

The Fragrance Shop - Letter of Authority

If you are new to Shepper, you might also find our guide to Identifying Yourself During Checks useful and remember, you can always contact support if you have any issues during a Shepper check.

When interacting with staff, most importantly, please stay safe, remain calm, and be polite! 🙂

Did this answer your question?