Sometimes it is inevitable that Shepherds will need to cancel jobs that they have accepted. Where possible, we ask Shepherds to give us a minimum of 2 hours notice when cancelling a job, but do ask that you give us as much notice as possible to allows us time to re-allocate the job.

You can cancel a job very easily from your Accepted jobs screen and sliding the job card left to reveal a 'Cancel' button. You will then be asked to select a Cancellation Reason from a list - please select the option that applies most to your situation.

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