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Stuck report

Reasons why your report won’t submit.

Ayk avatar
Written by Ayk
Updated over 2 weeks ago

When wanting to send a report you could be faced with an issue. There might be an explanation behind it.

Ensure that you have full signal, try swiping the report to the left, cancel the job and then try to send again (don't worry, this won't delete the job! It will just stop it sending so that you can try again).

If after following those steps you’re still unsure why you’re unable to submit please make sure to reach out to our support team.

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