We will always try to be flexible with task timings, however, this may not always be possible. Some tasks that we offer are flexible and can be completed any time within a certain date or timing range. This will be visible in the Marketplace and, when you pick up the task, you will be asked to confirm which day you are planning to complete the task. We ask Shepherds to pick a day as this allows us to better manage capacity and ensure that we always have enough members of our Support team available to help.

If you can no longer complete a task on the selected day, please cancel the task.

The job will then be automatically sent back to the market.

You will then be able to reserve back again and schedule which day you will complete it.